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Copy (19) Black lines down the page Black toner marks across the page Copied images or documents appear lighter or darker than the original document. Copy on Both Sides of the Paper (2-sided Copy) Curled or wavy Faint Ghost Grey background Hollow print Image skewed Lines across the page Smudges on printed pages (Poor fixing) Toner specks When copying one side of a two-sided document, the printed copy shows both sides of the document. White lines across the page White lines down the page White lines, bands or ribbing across the page White spots or black spots at 94 mm (3.7 in.) intervals Wrinkles or creases More
Error Messages (27) "Offline" appears on the Status Monitor. (Video) Replace Toner A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " onmy Macintosh. Drum ! Drum End Soon I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Ended" or the Toner LED is still on or flashing. I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a newone. Jam 2-sided Jam Inside (With Video Instructions) Jam Rear (With Video Instructions) Jam Tray (With Video Instructions) Manual Feed Out of Memory Print Unable or Print Unable XX Replace Drum Scan Unable xx Self-Diagnostic Size Error DX or Size Error 2-sided Size mismatch The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no defaultE-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mailapplication using ControlCenter4 or the SCAN key on my Brother machine. TONER ENDED Toner Low or Prepare New Toner Cartridge When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe isattempting to connect to a DNS server". When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". More
Fax (17) Black lines down the page Black toner marks across the page Curled or wavy Faint Ghost Grey background Hollow print I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Image skewed Lines across the page Smudges on printed pages (Poor fixing) Toner specks White lines across the page White lines down the page White lines, bands or ribbing across the page White spots or black spots at 94 mm (3.7 in.) intervals Wrinkles or creases More
Linux (20) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Print by Raspbian (Linux) Print by Raspbian Lite (Linux) Scan using XSane or GIMP (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) More
Mobile (2) Can I use AirPrint with my Brother machine? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (2) A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching otherapplications. My Brother machine has no power.
Paper Feed / Paper Jam (12) (Video) Load A4/Letter paper (Video) Load an Envelope (Manual Feed Slot) Curled or wavy Envelope creases Image skewed Jam 2-sided Jam Inside (With Video Instructions) Jam Rear (With Video Instructions) Jam Tray (With Video Instructions) Load paper in the paper tray Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Wrinkles or creases More
Print (33) Black lines down the page Black toner marks across the page Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Curled or wavy Envelope creases Faint Ghost Grey background Hollow print I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Image skewed Lines across the page My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Possible solutions for print quality issues Print on both sides of paper or a booklet automatically Print on envelopes, labels, or thick paper from the manual feed slot. Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Smudges on printed pages (Poor fixing) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The printed page is all black The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Toner specks Turn the Toner Save Mode on or off. White lines across the page White lines down the page White lines, bands or ribbing across the page White spots or black spots at 94 mm (3.7 in.) intervals Wrinkles or creases More
Scan (28) "ControlCenter needs to be updated." - macOS 10.15 Catalina Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac) Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows) Combine multiple scanned documents into a single file with PaperPort™ How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier) I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan fromWindows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012. I cannot scan via USB. (Mac OS X) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Open "Scanners and Cameras" and Properties. Scan a document and e-mail it as an attachment (For Macintosh) Scan a document and e-mail it as an attachment. (For Windows) Scan a document in Mac OS X 10.7. Scan a document in OS X 10.8 / macOS 10.12 - 10.15. Scan a document in Windows 8 and Windows 10. Scan a document into PaperPort™ using the TWAIN driver Scan a text document and convert it into a text file (For Windows) Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File) Scan and save a document in PDF format for Windows (Scan to File) Scan multiple pages into one file instead of each scan being saved as a separate file. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no defaultE-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mailapplication using ControlCenter4 or the SCAN key on my Brother machine. When I scan a document using ControlCenter, the scanned file size is too big. When I try to scan the document, the scanner application crashes. (OS X 10.11) When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". More
